Returns & Exchanges
If you are not satisfied with a product you have purchased online, we will happily organise a refund or exchange (provided the product is substantially unused). Simply contact us within 30 days of receiving your package with a reason for your return and send your product to:
Grahams Natural Alternatives
7 Palings Court
Nerang 4211 QLD
Please note that your refund covers the cost of your products minus the postage fee and admin/refund fee of $8.
If the purchase was made using Credit Card, AfterPay or Paypal we will deduct any fees incurred from the refund.
When returning goods, please keep proof of return in the event the parcel goes missing in transit.
*We can't provide a refund for any products purchased through our retailers eg. Chemist Warehouse*